Issue
An error, " the driver installation file for this device is missing a necessary entry. This may be because the inf file was written for Windows 95 or later. " displays on the computer during the installation of the printer software. The error seems to occur on Windows XP and Windows 2000 systems
Solution
The cause of this error is not well understood at this time and is still under investigation. One possible solution is listed below
Cause
This error occurs when the USB Printing Support driver for Microsoft Windows 98 Second Edition is installed from the HP Color LaserJet install CD instead of using the USB Printing Support driver that already exists in Microsoft Windows. The Microsoft Windows 98 USB Printing Support driver is not compatible with later versions of Windows. In some rare cases the USB Printing Support driver (usbprint.inf) may not exist on the operating system and must be added. This is typically located at c:\windows\inf
After adding usbprint.inf to windows directory, you can try installing device drivers.
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Thursday, January 12, 2012
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